Gateway to digital services in Norway
Norge.no is a gateway to digital public services. The digital services are divided into eight defined life situations. These digital services can be found via a search function or in the topic menu.
The Norwegian central government and most of the municipalities communicate digitally with citizens. A digital mailbox is a secure digital solution for receiving and storing important mail from public agencies. There are two providers of digital mailboxes, e-Boks and Digipost. More information about this is available in the drop-down menu, “Digital citizen”.
Digital communication by default
Digital communication by default means that digital communication is the standard method of communication between public authorities and citizens in Norway. Norwegian e-government regulations, which came into force on 7 February 2014, have made this possible. The change from paper to digital communication aims to make daily life for citizens easier and public services better and quicker.
The common contact register
A common contact register has been established to help Norwegian public authorities communicate digitally with citizens. The register contains mobile phone numbers and e-mail addresses of citizens in Norway. The register is used to send notifications when important letters and documents have been sent to citizens digitally.
On Norge.no, you can update your mobile phone number and e-mail address in the register. You can also learn about communicating digitally with Norwegian public authorities, or how to opt out of digital communication. If you need guidance, please contact ID-porten help desk (+47) 800 30 300, or by e-mail to firstname.lastname@example.org.
Norway’s secure digital mailbox scheme allows citizens to receive official documents digitally rather than via paper mail. A digital mailbox also functions as a secure digital archive, so you can easily find important documents from public agencies whenever you need them, wherever you are.
There are two approved digital mailbox solutions for citizens in Norway: Digipost and e-Boks. Both are approved by the Norwegian Government and comply with strict security standards. You can choose whichever one suits your preferences best.
Responsibility for digital services
Public authorities in Norway are responsible for developing and running their respective digital services. In addition, they are responsible for providing citizens with relevant information and guidance on how to use their digital services and how to find related services.
ID-porten log-in system is used to log on to the majority of digital public services. Read more about security and data protection.
Norge.no is mainly available on Bokmål Norwegian and Nynorsk Norwegian. Norge.no has also an English language version, though not all the registered digital services are available in English. If an English version of a digital service is not available, the Norwegian version will be shown.
Content from previous versions of Norge.no is available via the National Data Catalog, data.norge.no. The data includes national and local public authority information with related hierarchical structure data, contact information data and geographical location data. However, please note, this data is no longer updated by the Norwegian Digitalisation Agency.
Cooperation point for public authorities
Public authorities with digital services on Norge.no can check the running status and other information relating to their digital services via the cooperation point, Samarbeidsportalen. All public authorities which use ID-porten log-in system have access to this portal.