Choose a digital mailbox
A digital mailbox is a secure solution to receive and store important mail electronically, such as letters with decisions, health information or other sensitive information. Public agencies cannot use regular e-mail to send such information because it is not safe enough. A digital mailbox is safe, and you can store your mail as long as you want.
- Get out your electronic ID (e-ID), for example your BankID.
- Choose e-Boks or Digipost
- Follow the instructions from e-Boks or Digipost to create a mailbox.
You will then receive a text message from Norwegian Digitalisation Agency confirming your choice of mailbox.
Digital mailbox from Digipost or e-Boks is a secure and easy way to receive mail from public agencies digitally. Letters in the mailbox can be stored there for as long as you wish and is free of charge.
More: About digital mailbox
User support for digital mailbox and ID-port log-in enquiries
Opening hours: Monday – Friday 09:00 – 15:00
Telephone: (+47) 800 30 300
Chat Live chat (available during opening hours)
Information about the digital mailbox providers
Digipost customer service:
E-mail: firstname.lastname@example.org or telephone (+47) 22 03 00 00
E-Boks customer service:
E-mail: enquiry form or telephone (+47) 22 89 85 04