Digital mailbox from Digipost or e-Boks is a secure and easy way to receive mail from public agencies digitally. Letters in the mailbox can be stored there for as long as you wish and is free of charge.
Here you will find questions and answers about how to get a digital mailbox, how to log in and read your mail, and how the mail is stored in your digital mailbox.
If you have your contact information deleted in the common contact register, you will be unable to receive service messages by SMS or e-mail from public authorities.
In order to use digital services from Norwegian public agencies, you must have an electronic identification, e-ID, to be able to log in. An electronic identification is an electronic way of proving one's identity on the internet.
The Storting has made changes to the law governing communication with citizens. Now all public agencies may communicate digitally with citizens rather than via standard paper mail. Digital communication improves the environment and re-channels public spending.
If you do not want to receive digital mail, you can simply let public authorities know that you would prefer to receive official documents and letters on paper. You do this by opting out of the common contact register.