Choose a digital mailbox

Norwegian authorities would like to send you mail digitally rather than on paper. Both Digipost and e-Boks are recognised mail systems for this purpose. If you are uncertain about which mailbox to choose, just remember that the most important thing is that you set up a digital mailbox account. Then you can get mail from public authorities in Norway digitally.

Over the next few days, the Agency for Public Management and e-Government (Difi) will be sending out an e-mail to encourage people to set up a digital mailbox account.

How to get a digital mailbox

  1. Get out your electronic ID (e-ID), for example your BankID.
  2. Go to e-Boks or Digipost for more information about the different solutions. Choose the mailbox you want. 
  3. Follow the instructions from e-Boks or Digipost to create a mailbox. 

You will then receive a text message from Difi confirming your choice of mailbox. 

Read more about Digipost and about e-Boks.

Need any help?

User support for digital mailbox and ID-port log-in enquiries, from the Agency for Public Management and e-Government (Difi) 
Opening hours: Monday - Friday 08:00 - 15:30
Telephone: 800 30 300, free of charge from landlines in Norway.
Calls from outside Norway: +47 57 65 50 60

E-mail: brukerstotte@difi.no

 

Information about the digital mailbox providers 
 

Digipost customer service: 

Digipost (https://www.digipost.no/hjelp/
E-mail: kundeservice@digipost.no or telephone (+47) 22 03 00 00
 

E-Boks customer service: 

e-Boks (http://www.e-boks.no/help.aspx)  
E-mail: enquiry form or telephone (+47) 22 89 85 04 

 

Need more information?

Read more about digital mailbox

Questions and answers about the digital mailbox

How to open your digital mailbox

 

Last updated: 
21 September 2018

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